- Matt McGuire
- Feb 28, 2012
Over the years I’ve come across many clients who didn’t actually own their own domain. At the very least their domain wasn’t registered in their name. How does this happen?
- If you’ve had your site built years ago, it was common practice to have your webmaster register your domain name. They sometimes just blanketed the domain name information with their info to speed up the registration process.
- Your hosting service registered your domain name for you, they put is in their name.
How do you check if you own your domain name?
Most hosting companies have a Who is look up on
So what do I do if I find that my domain is in someone name?
The second one is an easy fix. Simply call your hosting service and have them make the change for you.
The first scenario can get a little tricky. If you registered your domain with your old webmaster, hopefully there’s no bad blood. If there is don’t panic. Each host does have a domain name dispute policy. It does involve paperwork and some waiting time but be patient, if your claim is valid you will get control over your domain again.
We did come across a situation with one of our clients where the company that originally registered the domain went out of business. Once we tracked down the individual, by going through a phone book and calling last names, they were more than happy to help us with the paperwork to have the registrant data changed.
The bottom line is if you don’t know that you know your domain name is yours, check. If you find that it isn’t, don’t panic. Have your current webmaster help you through the process.
What should my registrant data should look like?
Technical Contact: Your webmaster
Billing Contact: You or your billing department (so when the domain name is about to expire the right people are going to get notified)
Here is one of our clients we helped out a few years ago. The original company who build the site was no longer. Give the Who is look up a try as see the results.
Don’t over look the billing contact information. As you never want to have your domain name expire. Having to repurchase your domain name from a reseller can be costly. We’ve seen clients have to buy back domain names from as low as $1000 to up to $50,000. Don’t let this happen to you.
If you have any questions or would like help getting your domain name back feel free to contact us any time.